At One For The City, we take your data protection extremely seriously. In particular we want you to know that we do not buy, sell or rent any of our customers or potential customers data at any time. All the data collected is used by us internally to enable us to provide you with quotations or relevant information about our services. This Privacy Policy determines what, when and why we collect data from you, how we use the data that you give to us, the limited conditions we may have to disclose it and how we keep it safe. It also contains details of how you can find out what data we hold on you and how to remove that data should you wish us to.

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

When someone visits www.oneforthecity.org we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

When you submit an enquiry to us through our web site, via email or over the telephone, we collect some personal information. We use that information for a couple of reasons: to give you information that you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check that you’re happy and satisfied. We don’t rent or trade email lists or any of your details with other organisations and businesses at all.We use a third-party provider to deliver our email marketing messages by email. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe to marketing emails at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at hello@oneforthecity.org and asking for your email address to be removed from our marketing list.

We do not share any customer data with any other third party organisations, with the only exception being if we are requested to do so for the purposes of abiding with the law here in the United Kingdom.

You are entitled to view, amend, or delete the personal information that we hold. Email your request to hello@oneforthecity.org and we will return your email with the details that we hold on file for you.

This Policy is reviewed annually and was last revised on 1st March 2023.